xking Privacy Policy — How We Protect Your Data

This Privacy Policy describes how xking ("Platform," "we," "us") collects, uses, stores, and protects the personal information of players and visitors ("you") who use the xking website at xking.vu.

By creating an account or using any service on xking, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your data as described here. If you do not agree, please do not use the platform.

This policy applies to all personal data collected through the xking website, including data provided during registration, KYC verification, deposits, withdrawals, gameplay, and customer support interactions.

xking collects the following categories of personal information:

• Identity data: Full legal name, date of birth, nationality, and a copy of a valid Philippine government-issued ID collected during KYC verification.
• Contact data: Philippine mobile number used for OTP verification and account communications, and email address if provided.
• Financial data: Philippine bank account details or local e-wallet identifiers used for processing deposits and withdrawals in PHP. We do not store full payment card numbers.
• Account data: Username, account preferences, transaction history, bet records, and game activity logs.
• Technical data: IP address, device type, browser, operating system, and session duration collected automatically when you access the platform.
• Support data: Records of communications with xking customer support, including chat logs and email correspondence.

xking uses your personal data strictly for the following purposes:

• To create, verify, and maintain your player account.
• To process deposits and withdrawals in Philippine Peso through your nominated payment channel.
• To conduct KYC (Know Your Customer) and age verification checks.
• To deliver OTP-based login security and protect your account from unauthorised access.
• To monitor gameplay for fairness, fraud detection, and problem gambling indicators.
• To respond to customer support queries and resolve account disputes.
• To send account-related notifications such as transaction confirmations and security alerts — not unsolicited marketing.
• To fulfil any legal, regulatory, or compliance obligations applicable to the platform's operations.

xking processes your personal data on the following legal grounds:

• Contract performance: Data is necessary to create and operate your account and fulfil transactions you initiate on the platform.
• Legal obligation: Identity verification and transaction record-keeping fulfil applicable anti-money laundering and identity verification requirements.
• Legitimate interests: Fraud prevention, platform security, and responsible gaming monitoring represent legitimate interests that require limited data processing.
• Consent: Where consent is the basis for processing — such as optional marketing communications — you may withdraw consent at any time by contacting support.

xking does not sell, rent, or trade your personal data to any third party for commercial purposes. Your data may be shared only in the following limited circumstances:

• Payment processors: Philippine bank transfer and e-wallet service providers receive only the transaction data required to process your deposits and withdrawals.
• Identity verification providers: KYC verification partners receive a copy of your submitted ID document for identity confirmation purposes only.
• Game software providers: Game providers may receive anonymised session and bet data for game performance monitoring and RNG certification purposes. They do not receive your identity or financial data.
• Legal and regulatory requirements: xking may disclose data if required to do so by a valid legal order, court direction, or applicable regulatory body.

All third-party service providers engaged by xking are required to handle personal data in a manner consistent with this Privacy Policy.

xking applies technical and organisational measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These measures include:

• SSL (Secure Sockets Layer) encryption on all data transmitted between your device and the xking platform.
• OTP-based authentication required for login and sensitive account actions.
• Access controls that restrict employee access to personal data on a need-to-know basis.
• Encrypted storage of sensitive data at rest.
• Regular security monitoring of platform systems.

No online system can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying xking support immediately if you suspect any unauthorised access to your account.

xking retains your personal data for as long as your account is active and for a reasonable period after account closure to fulfil legal obligations, resolve disputes, and enforce agreements.

Transaction records, identity verification documents, and account history may be retained for extended periods where required by applicable anti-money laundering obligations or other legal requirements.

Once data is no longer required for any lawful purpose, it is securely deleted or anonymised in line with our internal data retention procedures.

As a player on xking, you have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data xking holds about you.
• Right to correction: Request correction of inaccurate or incomplete personal data in your account.
• Right to erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
• Right to restrict processing: Request that xking limit the use of your personal data in certain circumstances.
• Right to object: Object to processing based on legitimate interests where your situation warrants an exception.

To exercise any of these rights, contact the xking support team at [email protected]. Requests will be handled within a reasonable timeframe and subject to identity verification to prevent fraudulent access.

xking uses cookies and similar tracking technologies to operate the platform correctly, remember your session preferences, and analyse platform performance. The categories of cookies used include:

• Essential cookies: Required for the platform to function. These cannot be disabled without affecting core features such as login and session management.
• Analytics cookies: Used to understand how players navigate the platform, which pages are visited most, and where technical issues occur — helping us improve the experience.
• Security cookies: Help detect and prevent fraudulent or abusive behaviour on the platform.

Most modern browsers allow you to manage or block cookies through your browser settings. Disabling essential cookies will affect your ability to use core xking features.

xking is strictly a 21+ platform. We do not knowingly collect personal data from individuals under the age of 21. Age is verified during the KYC process using a valid Philippine government-issued ID.

If xking discovers that personal data has been collected from a person under 21 years of age, that account will be closed and all associated data deleted in line with applicable data protection practices.

xking may update this Privacy Policy from time to time to reflect changes in platform operations, applicable legal requirements, or data handling practices. When material changes are made, the "Last updated" date at the top of this page will be revised.

Continued use of the platform after a policy update constitutes acceptance of the revised terms. We recommend reviewing this page periodically, particularly if you have concerns about how your data is handled.

For any privacy-related question, data access request, or concern about how your personal information is handled on xking, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 through your logged-in xking account.

We aim to respond to all privacy-related requests within a reasonable period and will verify your identity before disclosing or modifying any personal data.